Legal Notice (Specified Commercial Transactions Act)
Seller
4urPet
Responsible Person
Yuuma Nozawa
Address
Kita-Hachi Mansion 401, 2960-7 Ishikawacho, Hachioji, Tokyo 192-0032, Japan
Phone Number
080-6888-6735
Email Address
4urpetfavitem@gmail.com
Pricing
Prices listed on each product page (tax included where applicable)
Additional Fees
Shipping fees may apply separately. Please check each product page for details.
Payment Methods
Credit card (Visa, Mastercard, American Express), PayPal, Shop Pay, Apple Pay
Shipping
Orders are processed within 1–2 business days. Delivery typically takes 7–14 business days after shipment (may vary by destination). A tracking number will be sent to you by email after shipment.
Cancellations
Orders may be cancelled within 24 hours of placement. Please contact us at 4urpetfavitem@gmail.com as soon as possible. Once an order has been shipped, it cannot be cancelled.
Returns & Refunds
We accept returns within 30 days of delivery. If your item arrives defective, damaged, or incorrect, please contact us at 4urpetfavitem@gmail.com within 30 days of delivery. Please include photos or a video along with your order number, and we will provide a full refund or replacement (no return shipping required).
We are unable to accept returns or refunds in the following cases:
- Change of mind or incorrect orders placed by the customer
- Damage caused by improper use by the customer
- Claims made more than 30 days after delivery
If a refund is approved, it will be processed to your original payment method within 7 business days.